アップセル、クロスセル、アップグレードによる既存顧客からの収益成長率を計算します。
Expansion Revenue Rate = (Expansion MRR ÷ Beginning MRR) × 100:
For example: $15K expansion MRR on $100K beginning MRR = 15% expansion revenue rate.
This means existing customers grew their spending by 15% during the period through upgrades and cross-sells..
| 指標 | 値 | 出典 |
|---|---|---|
| Top Quartile | 20-30%+ | KeyBanc 2025 SaaS Survey |
| Median | 12-15% | KeyBanc 2025 SaaS Survey |
| Usage-Based Pricing | 20-40% | Industry Standard |
| Flat-Fee Subscription | 5-15% | Industry Standard |